MS.Madona Yaser Kabalan

Professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty.

Able to adapt well to new environments and learn new processes quickly to achieve outstanding results. Strong ability to multi-task and prioritise, and able to organise, train and monitor teams. Seeking a new, challenging role at your company which will utilise

                 existing skills..


Customer services

Assessed, Effective communication skill with others - conversation and writing.

Effective listening skill.

Critical observation and pay attention to details.

Ability to work within a team, and independently when needed.

Time Management skill and ability to organize tasks and appointments.

Ability to deal with problems, and find solutions for them.

Ability to work under pressure.


ALMasar Store Jan 2019-Jul 2020


Customer Service Associate

Assessed, Effective communication skill with others - conversation and writing.

Worked on a team with 11 other individuals to maintain a store that was clean, organized, and shopper-friendly.

Increased personal sales goals from 10% to nearly 80% during 2019-2020 through consistent effort and regular meetings with the customer service manager.

Achieved “Employee of the Month” upwards of 25 times and was named “Customer Service Associate of the Year” in 2019..